From any cell phone browser, you can go to m.facebook.com and pull up a mobile version of the social networking website.

You can upload pictures and video from your cellphone by sending a multimedia message (MMS) to mobile@facebook.com.

In the video below, we review the Facebook application that was designed for the Palm Treo 680, 755p, and the Centro. Facebook is accessed using the internet connection through a program instead of the web browser.

To download it directly to your compatible Palm device, use the phone’s browser to go to http://mobile.palm.com/facebook. The installation process is also covered in the video.

Click “Continue Reading…” to view the video.

Ben
ben@wirelessiqllc.com
www.wirelessiqllc.com

Give us a call or shoot us an email with any questions.

Ben
ben@wirelessiqllc.com
www.wirelessiqllc.com

While you’re at it, have a pizza delivered to our office. Read on for more information on how to get setup to order pizza from your mobile.

Ben
ben@wirelessiqllc.com
www.wirelessiqllc.com

Pizza Hut – http://www.pizzahut.com
from cell: http://www.pizzahut.com

Create a Pizza Hut online account if you do not already have one. You can enter multiple addresses and credit card information to charge your order to. To text message your order, you will have to create a “Pizza Playlist.” You can customize your toppings and crust style to your liking. I created a meat lover’s pizza and named it “MEAT.” Create a text message with the letter “O” followed by the name of your order and send it to 749HUT or 749488. You will receive a confirmation text message letting you know that the order has been placed.

Papa John’s – http://papajohns.com/sms/
from cell: http://papajohns.com/sms/mobile

Create a Papa John’s online account. You will enter your address information. You can then access text ordering settings under the “Modify Account” link. Make sure your “Text Ordering Status” is enabled. From the online ordering page, you can then create up to four favorites to be ordered through text messaging. To order, create a text message and type “FAV#” (with 1, 2, 3, or 4 in place of #) and send it to 4PAPA or 47272. You will receive a confirmation text message with your order and you must reply with “Y#” (where # is replaced by 1, 2, 3, or 4 again) to complete your order. If you decide to not place the order, just reply back with “N.”
*for daily specials and coupons, text “DEALS” to 4PAPA or 47272

Domino’s –

Complete registration on your computer at http://www.dominos.com/home/mobile.jsp. If you do not have a Domino’s online ordering account, you will have to create one. You can then add new locations to have your pizza delivered. You cannot text message your order with Domino’s. You can use your cell phone’s internet connection to access http://mobile.dominos.com and place your order.

Have you recently purchased a cell phone and regret your decision? Past your return period? BlackBerry will give you money for your cell phone when you purchase one of their current models.

Simply go to http://blackberry.tradeups.com/.

Read more for step by step instructions and contact us when you get your BlackBerry. We can show you how to be more productive through the use of technology.

Ben
ben@wirelessiqllc.com
www.wirelessiqllc.com

Select your current phone’s manufacturer, model, and the condition the phone is in (Sorry, no iPhone trade ups yet).  If you have BlackBerry model and it is not listed, you can contact them directly for a quote.  Click here.

Then enter the quantity of devices you have, your zip code, and which BlackBerry device you intend on purchasing.

Click “Add to Quote” and it will take you to a screen showing the value of your phone. Read over the terms and conditions of the program.

At this point, you may have to register for the program if you have not done so already. BlackBerry needs some contact information to send your money to you.

Once you submit the quote, BlackBerry will send a “Confirmation Email” to your registered email address.

Now you can purchase your new phone from your cell phone provider. You will have to fax your receipt and a copy of your Confirmation Email back to (770)925-9064 or mail it to:
BlackBerry Trade Up Program
3885 Crestwood Parkway
Suite 500
Duluth, GA 30096

Within one business day, a link to a prepaid shipping label will be emailed to you.

Ship your old device and wait for your check (You may want to remove any data from your old device).

Contact us if you have any questions regarding international traveling or anything else pertaining to wireless.

Ben
ben@wirelessiqllc.com
www.wirelessiqllc.com

Prerequisites:

Generally, you must be a customer of AT&T mobility for at least three months before they will enable your phone to travel internationally. They may make an exception based on your credit history. You can check on this by calling AT&T’s international customer service number directly at (916) 843-4685.

Calling plan:

Once you have international roaming enabled on your AT&T account, you will be provisioned to have AT&T Standard International Roaming. This is a per minute rate for every call made and received. The rate varies by country.

You can receive a discounted international roaming rate by signing up for the World Traveler roaming feature. This package is $5.99 per month added to your cell phone bill. The feature can be added and removed without penalty. Most people add this feature before they leave the country and remove it when they get back. ***I would recommend that you leave the feature on until you receive bills from AT&T covering charges the entire time you were abroad. I have heard of AT&T customers removing the feature the day they get back and were charged the standard rate. Sometimes it can take up to two billing cycles to collect the usage data from foreign wireless carriers.

If you are going to Canada, you can get $.59 per minute calling for $3.99 per month, and if you are traveling to Mexico, you can get $.59 calling for $4.99 per month.

A list of the standard and discounted rates by country/cruise ship can be found here.

Equipment:

Most cell phones that AT&T provide are quad-band. This means that they operate on four frequencies: 850MHz, 900MHz, 1800MHz, and 1900Mhz. Here in the U.S., AT&T operates mainly on 850MHz and some 1900Mhz. While international, the frequency varies by the wireless provider. On AT&T’s website, after you select the country you are traveling to, click details. This will open a popup window displaying the frequencies available in that country.

To make sure your phone is capable of using these frequencies, go to PhoneScoop and enter your phone model. It will list all of the frequencies for your cell phone.

AT&T also recommends that you have a 3G SIM card. I’m not quite sure the reasoning for this unless you are traveling to Japan or South Korea.

Japan and South Korea operate on the 2100MHz band. AT&T does not provide a cellphone that can use this frequency. There are some AT&T devices that can be used in Japan. You can also rent equipment in Japan or from Cellhire.com.

Data:

For most people, the above information will be enough to get by making and receiving cell phone calls abroad. Others using BlackBerry, Palm Treo, Windows Mobile, iPhones, or Laptop Connect cards may have concerns about data charges while abroad.

First off, sent text messages are a flat rate of $.50 per message sent and multimedia messages are $1.30 per message sent. Received messages are billed according to whichever domestic text message package you have.

BlackBerry has an unlimited international data package that is $64.99 per month. This gives you BES and BIS access in over 140 countries, making it the best data option for AT&T customers. You can even combine the World Traveler package mentioned above and pay a total of $69.99 per month. It can also be added and removed without any penalty. There seems to be conflicting information regarding the ability to freely add or remove the international BlackBerry data package.  AT&T’s website only specifies that agreement for using Laptop Connect while abroad.  I called international customer service and they said that it is a one year agreement.  The rep then stated that since I have a business account, the early termination fee may be waived.  In my experience, I have seen many cases in which the international BlackBerry service was able to be added and removed freely.  Please note that the information provided by Wireless I.Q. is correct to the best of our knowledge and we are not liable for any misinformation.

Smartphones, PDAs, and iPhones have a limited amount of data in their international plans. For $24.99 per month these users receive 20MB of data in only 41 countries, listed here. Once you go over that, it is $.005 per KB (kilobyte). If you are an iPhone user, you can select at 50MB data plan for $59.99 with the same overage charges. These overage charges can add up very quickly. On their site, they list $.005 per KB being about $5 per MB, if that gives you an idea. A great tip is to set your email to not check automatically while you are abroad.

Make sure you will be traveling in the list of 41 countries, otherwise it is $.0195 per KB to use data.

*I would not recommend attempting to tether your cell phone to your laptop for internet access while traveling abroad.

Laptop connect subscribers can use up to 100MB of data while roaming in the same 41 countries as PDAs, Smartphones, and iPhones. This service is 139.99 per month and the user must agree to a one year agreement. If you only travel to Mexico and Canada, you can get it for 109.99 but the same one year agreement applies. Because of the one year term, this option is usually used by frequent international travelers.

Troubleshooting

Once you arrive to your destination, it is recommended that you turn your phone off then back on to get signal from the carrier. I take it one step further by removing my battery completely, waiting about 10 seconds, then reinsert the batter. Once the phone powers back on, it usually picks up the signal quickly.

If you still have trouble, you want to call AT&T’s international customer service team at +1(916) 843-4685. They will be able to further troubleshoot any issue. If your phone is not working, you may have to call from a landline. Make sure to keep details of the cost of this call. I was able to receive credit on my cell phone bill for making calls to that number when my phone was not working.

To dial back to the U.S. make sure you dial + 1 (area code) (phone number). You can get a + on most regular cell phones by pressing and holding 0. PDAs and BlackBerry devices will be a little different. In most cases, you will press the shift key, then the corresponding button with the +. Consult your owner’s guide if that does not work.

To call any other country, you will need to know the country code. Dial + (country code) (phone number), depending on the format used by that country.

Links:

http://www.wireless.att.com/learn/international/roaming/international-roaming.jsp

http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp

http://www.cellhire.com/att/index.htm

YouMail is a great free alternative for voicemail on your cell phone. I tested it out and overall it works very well. Read on for pros and cons, instructions for setup, and other features.

Contact us for all of your wireless needs.

Ben

ben@wirelessiqllc.com
www.wirelessiqllc.com

Pros:

• One minute greeting recordings
• Set greetings based on caller
• Custom and prerecorded greetings
• Blocked Numbers cannot leave messages
• Email and text alerts for new messages
• Check messages on the phone or online
• Voice to text voicemail (beta)

Cons

• Messages capped at 2 minutes
• No import feature to get contacts from outlook
• Caller ID notification is dependent on landline CNAM information or your YouMail contacts list, not the phone’s address book

Setup

Setup is pretty easy. Go to www.youmail.com.

Enter your cellphone number.

You will receive a text message with your PIN.

Sign up using your First Name, Last Name, and email address.

Before the next step, you may want to go into your phone’s forwarding settings and record the numbers your phone uses to forward unanswered calls, unavailable, and busy. Save these numbers if you ever want to switch back to your old voicemail.

On your cell phone, dial *004*17142043114# and press send. This sets the number used to forward your calls when unanswered.

Now you have to set your alerts. You can set change these at a later time. I set alerts by text message, which gives me a detailed text with caller information and length of the message left. You can also receive email alerts that allow you to check your voicemail from your computer.

You will then have to program your voicemail key to dial +17142043114. Most phones dial the voicemail by pressing and holding 1. The procedure to change this varies from phone to phone.

After that, you can keep the same PIN they sent you or change it to a new PIN, between 4-12 digits.

You are now done with the initial setup and it will take you to the home screen.

At the home screen, you can view your Voicemails, change Greetings, and edit contacts.

Greetings

By default, YouMail sets a smart greeting which states your name when a caller hears is transferred to your voicemail. If they are stored into your contacts on YouMail, it will also state their name. You can record a greeting from the phone or from your computer. You can record greetings up to one minute in length.

Having web based control lets you change your greeting “on the fly,” helpful if you are about to go into a meeting or step out for lunch.

There are also many prerecorded greetings that you can choose from. I especially like the one that says “I’m sorry, that number is no longer in service. You will have to find a new boyfriend.” There are a lot of free prerecorded greetings.

If you don’t see a greeting you like, you can upload any Mp3 or wav file and use it as a greeting.

A great feature is being able to block numbers from leaving a message. You can set this under the all greetings section.

Contacts

The contacts section allows you to enter in contact information and set specific greetings to play when those numbers are sent to your voicemail. You can also assign contacts to groups and have certain messages play when a member of the group leaves a voicemail.

Other Features

If a caller gets to your voicemail but hangs up, you can still receive a text notification with caller ID information and notifies you that no message was left.

There is currently a beta version of voice to text that attempts to transcribe the message left into a text or email. You can set this for all messages or just for people saved in your contacts list.

You can reply to a voicemail message from your web browser via voice, email, or text message.

If I left out a cool feature, feel free to post it in the comments section.

Feel free to contact us with any questions or for additional training for you or your company.

Ben

www.wirelessiqllc.com
ben@wirelessiqllc.com